had a Cardiologist appointment today. get there, fill out the new paperwork, turn in my Ins. cards and wait my turn. the nurse calls my name and informs me i have an outstanding balance of $1189.11 for a visit in 2011. after talking to her for a few minutes, i came to the conclusion she was a dumb ass and had no clue.. i told her i was a new patient and had never seen the doctor before. she had me confused with someone else, then she assured me she had the right person. when pushed a little more for some identifying information ie. my SS#, she said she didn't have access to any of that. i then asked how she knew it was me? her answer was classic... i have a feeling. so after a wasted trip 77 mi round trip several phone calls, nothing is resolved. sad day when money is more important than a person with a heart condition. all of this because of a clerical error. it's a shame they can't figure this shit out before they waste my time.